Once your order is placed, you’ll receive a confirmation email with your order number. If you haven't received it, please get in touch with us, and we’ll be happy to assist you with the status of your order.

Shipping Information:

Monday to Thursday: Your order will ship within 24 hours of when it was originally placed.
Friday to Sunday: Orders placed over the weekend will ship out by the following Monday. If you place your order by noon (PT) on Friday, we'll be able to ship it out the same day.

Please note that custom and personalized items may require additional time to ship.

Standard Items:

Orders placed by noon (PT) will be shipped out the same business day. Typically, it takes about 4 business days for your order to arrive. For expedited shipping, please reach out to us.

Personalized Items:

Please note that personalized items require extra time for creation to ensure the highest quality and accuracy. These orders typically take 7-8 business days to arrive. If you need expedited shipping, feel free to contact us.

Once your order has shipped, you’ll receive an email with a tracking number. Simply click the link in the email to track your order’s status.

Yes, replacement covers and inserts are available for purchase, including custom covers and custom inserts. You can find both regular and custom options on our website at the following link: Here. Feel free to explore and choose what you need!

To properly clean your cover and inserts, we recommend following the specific care instructions provided. For detailed cleaning guidelines, please visit the following link: Here. This will give you all the information you need to keep your items looking their best.

You can find all the instructions for your bean bags by visiting the following link: Here. This page includes detailed information to help you with setup, usage, and maintenance. If you have any other questions, feel free to reach out!

For safety reasons, our bean bags and poufs feature safety zippers that do not have zipper heads. This design ensures that the zippers are child-proof, preventing accidental openings. However, you can easily open the zipper by adding a paper clip as a zipper head, which allows for safe and secure access when needed.

For any partnership inquiries, please don't hesitate to reach out to our sales representative, Matthew, at Matthew@majesticpet.com.

Yes, we provide free standard shipping on orders over $49. Please note, this offer is only available within the contiguous United States.

Free shipping is available only within the contiguous United States. For other shipping options, please reach out to us.

For alternative or expedited shipping options, please get in touch with us directly. If you need further assistance, don’t hesitate to contact our customer support team.

For items purchased from Majestichomegoods.com:

You can return any unused product(s) in its original packaging within 30 days of purchase for a full refund. Please note that the customer is responsible for shipping costs both to and from the Majestic Home Goods warehouse.

For items purchased from other stores or websites:

Please reach out to the customer support team of the retailer where you made your purchase to inquire about their return policy. We do not accept returns or exchanges for products bought outside of Majestichomegoods.com.

All sales are final for custom and embroidered products.